Between the time your damaged vehicle arrives at Moses and the time you drive away in your fully restored vehicle, our work proceeds through four phases, with several steps in each.
1. Estimate and Order
Our inspector inspects your vehicle and documents damage
You sign a repair authorization
Your insurance company approves the estimate
We locate and order the necessary parts
The parts arrive
We call to let you know the parts are here
2. Dissemble and Reinspect
We dissemble the vehicle to reassess for damage
If additional damage is found, we produce a written report
Your insurance approves repair of the additional damage
We order additional parts if necessary
We call you with a status update
3. Repair and Test
We return the vehicle systems to factory settings
Structural and body repairs begin
We complete cosmetic repairs
Corrosion protection is reapplied
We retest the vehicle to ensure proper operation
We call you with a status update
4. Reassemble and Return
If painting is needed, the vehicle is prepped, primed, and block sanded
The vehicle is masked, taped, and painted
The vehicle is chemically cleaned and tacked
The vehicle is refinished
We reassemble the vehicle, do wheel alignment, air conditioning detail, and conduct test driving
You get a call with the good news that your vehicle is ready